8- hour Workshop

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This community workshop introduces practical, heart-centered ways to support others through conversation—without fixing, rescuing, or telling them what to do.

 

Whether you are supporting whānau, friends, community members, or colleagues, this workshop offers practical tools to help others feel heard, valued and capable.

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You will learn easy to use coaching conversational skills that encourage self-awareness, confidence, and personal responsibility, helping others find their own solutions in a way that strengthens trust and relationship.

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What You’ll Learn

By the end of this workshop, you will be able to:

• Hold calm and grounded conversations where others feel supported and understood

• Ask thoughtful questions that encourage reflection and new insight

• Listen in a way that strengthens connection and reduces defensiveness

• Recognise when to step back, rather than stepping in to solve or direct

• Support others to find their own next steps and decisions

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Key Focus Areas

• Foundations of good listening: being present, open and non-judgemental

• What support looks like when we don’t try to fix the problem

• The difference between advising, directing, and empowering

• Helpful communication styles and when to use them

• Reflective listening and curiosity-based questioning techniques

• Understanding emotional states and responding with compassion

• Encouraging solutions and possibilities without taking over

• A simple conversation model for real-life situations.

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Who This Is For

This workshop is suitable for anyone in the community who wants to:

• Support others more effectively

• Build confidence in having deeper conversations

• Strengthen relationships at work, at home, in the community, or in group settings

• Learn to stay grounded and supportive in challenging conversations.

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Hours of Learning

  Workshop 1

• Wed 2 November, 3pm to 7pm

  Workshop 2

• Wed 18 November, 3pm to 7pm

  Mahi kainga

• 4 hours of practical homework